• QUALITY ASSURANCE
CCISL launched its quality assurance programme in 1997. In order to consistently achieve its objectives, CCISL is committed to the operation of a quality management system with the full cooperation and participation of adequately trained staff that satisfies the requirements of ISO 9002.
Our quality management system is planned and developed in conjunction with all management functions. Determination of conformance to work to contract requirements is verified on the basis of objective evidence of quality.
Our quality manual and the system elements outlined therein describe how the quality system of CCISL is designed to ensure that all quality requirements are recognized and that consistent and uniform control of these requirements is adequately maintained. The quality manual also defines how effective control is established.
In the event that a particular project’s requirements vary or differ from procedures entailed in the CCISL Quality Manual, it may be necessary to prepare a project specific quality assurance plan. With the increasing level of sophistication of the petroleum and petrochemical companies, coupled with the international (and local) trends toward quality management, it is evidently clear that a structured approach to the training and certification of personnel, particularly in those areas for which no external programmes exist such as the area of Fitters/Fabricators is required.
This trend led to the launch of the CCIS QA/QC Team – a permanent arm of Cudjoe Construction and Industrial Services Ltd., headed by Health, Safety, Environment, and Quality (HSEQ) Director Mr. Stefan Cudjoe.
The CCISL QA/QC Team utilizes quality planning to build in quality at the appropriate stage by relying on:
(a) the careful and recorded review of every individual contract including an accurate and complete specification of work and inspection requirements and a clear definition of the time frame for delivering the service
(b) trained or qualified personnel for the supervision and implementation of projects and tasks
(c) effective communication with the customer/client
Through the draft of a documented ‘Quality Assurance Plan,’ the CCISL QA/QC Team is able to analyze and evaluate a project during its planning stages, and in this regard seeks to add an element of quality to the executing company’s operations. This plan encompasses all of the scope’s key areas, and assigns quality technicians to each of these key areas.
The identification of controls and verification points in the service delivery process and the timely allocation of suitable personnel and equipment needed to ensure conformance with customer requirements, is the shared responsibility of the respective project’s manager and the Managing Director. This is done so as to ensure that all of the project’s works are executed in accordance with contract and client specifications. Once drafted, this quality package is refined in collaboration with the client’s project planners to ensure that there are sufficient checkpoints in place, and that the forms capture relevant information that can be used in post project analysis, and for the planning and execution of future projects.
The HSEQ Director or his designate is responsible for overseeing the identification, preparation, and maintenance of records. He does this through the personnel directly assigned to the related tasks.
The content included in the ‘Quality Assurance Plan’ is ultimately determined by the HSEQ Director and the respective project’s Project Manager. Procedures generally incorporated into the ‘Quality Assurance Plan’ include the following: document control, labour supply, entrance to the project site, performance evaluation, customer and contractor supplied product, storage and identification of materials, project execution, and additional works etc.
The fundamental concept of the CCISL documented system is to provide procedural information appropriate for the activities necessary for control over all activities affecting quality. This manual provides guidance for the various activities of our operations in order to ensure the development of systems and procedures, the keeping of records, and to provide evidence of successful testing and internal audits of the quality management system.
Since the CCISL Quality Assurance Plan is a documented quality system, a series of record generating forms are simultaneously drafted along with the project’s quality plan. These forms ultimately comprise 80% of the project’s handover package.
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